Un guide 5 étoiles !

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Témoignages

    

LINDA FUCCI, USA

★★★★★

Outstanding! Simply outstanding! Claude was so comfortable to be with; felt like spending the afternoon with a friend from the first moment. He was very knowledgeable. He told us so much about every place we visited and interesting facts and stories about things along the way. He was an excellent driver. He left us with tips on other things to see and do and places to eat in Quebec City. A day to remember. (Dec 29/19)


JUDITH HODGSON United Kingdom

★★★★★

A delightful few hours with Claude walking through Quebec City Old Town then driving to Île d'Orleans for fruit wine and chocolate, the Basilica and the waterfalls. He was informative, interesting and friendly. Thoroughly enjoyed our tour with him.(Dec 1/19)


KAREN MCCOMB, United States

★★★★★

Claude was our guide on Tuesday, October 29, 2019. He was fantastic- a 5 out of 5. Not only was he a fountain of information, he was flexible to our needs (we had several time changes with the cruise). We had a group of 21 and everyone was delighted . Thank you, Claude for a memorable day.( Oct 29/19)

Tour guide response: When the travel agent is part of the group of travelers, this always adds extra pressure to the guide. However, this is very helpful because the travel agent knows her travelers, their interests and their needs well, which allows the guide to adjust his speech, and even the guided tour, according to these specific expectations. It will always be a pleasure for me to welcome your future clients and make them discover beautiful city of Quebec !


JEAN OSTERTAG, Mt Vernon, TX, United States

★★★★★

Claude was great. Would use him again. Very knowledgeable and very fun. Schedule with him you will have a great tour.( Oct 25/19)

Tour guide response: Since Quebec City was the starting point of your cruise, there was a big challenge: Make this tour the highlight of your cruise. The rest of your cruise will tell you. But I am confident to have succeeded! I wish you a very pleasant cruise.


CYNTHIA BEGGS, United States 

★★★★★

Would give Clause a 10 star rating if we could. He was an excellent, knowledgeable tour guide and we enjoyed both days with him as our tour guide. He changed the tour to work with the rainy weather knowing that the afternoon would be better for the walking tour rather than the morning which is when he usually does the walking tour. He answered all our questions and did a magnificent tour. Would highly recommend him to everyone.( Oct 23 and 24/19)

Tour guide response: Thanks Mrs Beggs for this kind review. When a unforeseeable event occurs or the good weather is not there, I always propose adjustments to the itinerary to make sure that the guided tour is as pleasant as possible for everyone and that every traveler keep an excellent memory. I'm really glad you enjoyed it. I wish you other wonderful tourism experiences.


MARIO VASQUEZ, Alberta, Canada

★★★★★

Fantastic way to spend a day discovering Quebec City and surrounding areas. Claude is quite knowledgeable and passionate about his city and it really comes through! He adjusted the speed and focus of the tour quite well for our family, keeping all engaged and having a fantastic time. Quebec City is truly a magical place and if you are visiting I would very much recommending booking Claude's tour. (Oct 13/19)

Tour guide response: Hi Mario, Thank you very much for taking the time to express your appreciation. I had a great time with you. I will remember the image of a very united family. With your two teenagers, you were really beautiful to see. What a beautiful example. Inspiring !


KAREN POSTLETHWAITE, United Kingdom

★★★★★

A tour conducted by true gentleman and to an extremely high standard. Claude was very fried.y, knowledgeable and extremely accommodating We would truly recommend him as a tour guide Thank you ! (Oct 11/19)

Tour guide response: It’s essential for a guide to be accommodating. Thus, he ensures that the experience of his travelers will meet or exceed their expectations. Thank you for your comment. I really appreciate.


ROBERT EKEDAHL, Boise, ID, United States

★★★★★

We couldn't have been more pleased with Claude and with his tour. Claude went out of his way to make it possible for us to meet an old friend for lunch. His KIA van was perfect including a sound system that made hearing from the 3rd row seats possible. A tour bus operator approached our van and said "You're lucky. You have the best guide in Quebec City". We heartily agree! (Oct 9/19)

Tour guide response: I spent a wonderful day your you and your friends. It always a pleasure for me to adapt a tour to satisfy the special requests of travelers. I'm glad you enjoyed the comfort of my Kia Sedona 2019, as well as the audio system that I had installed specifically to ensure that all travelers can easily hear my comments throughout the tour.


FRANK NUSPEL, Germany

★★★★★

Claude is a fantastic host and tour guide. We felt as being at home since the first second. He has shown us so many beautiful places in this amazing city. It was a great pleasure to be guests of Claude. Thank you very much for this great and marvelous day. We enjoyed it so much. If there's anybody looking for a private guide in Quebec - please first ask Claude. (Oct 8/19)

Tour guide response: . I only had a few hours to make your stop in Quebec the highlight of your trip. The competition promises to be fierce with your next stopovers in Charlottetown, Halifax, Boston, New York, etc. , but I’m confident to win ! Hope you’ll have a calmer sea for your crossing of the Atlantic Ocean to Germany in a few days.


ROBERT CASTEEL, United States

★★★★★

Knowledgeable, well-paced and thorough tour. The best of our trip. He comes equipped with snacks, umbrellas, etc. to make things go smoothly.( Oct 7/19)

Tour guide response: Thanks for your comment. I really appreciate.


DAN DRAVES, United States

★★★★★

I rarely comment on anything, but Claude's tour was incredible! This was a first "private" tour for all four of us. We've seen many group tours, and now realize how impersonal they can be. Claude far exceeded our expectations with his lifelong knowledge and sincere desire to share with others. He had Historical information, but also keeps up with current events. And, he is very well known and appreciated throughout the Province, providing a VIP experience at each of the venues. Easily a 5 star booking! (Oct 6/19)

Tour guide response: The great quality of a private tour is that the relationship established between the guide and the visitor goes further than the showcase of the destination. A conversation takes place, a dialogue is established and, at the end of the tour, everyone will have learned from the history, the culture and the knowledge of others. And all that, without being stressed and rushed by the clock. Thank you for taking the time to highlight this big difference between group tours and tours with a private guide.


DANELLE MATHEWS, United States

★★★★★

Claude is the best! He customized our tour of Quebec City, showing us everything we wanted to see within our time frame. His knowledge of the city and surrounding area was excellent. I highly recommend him!( Oct 5/19)

Tour guide response: It is important to be flexible at all times and to adapt the tour according to the weather and especially according to the specific interests and particular needs of travelers. I'm glad you enjoyed it. It was a great pleasure to meeting you during your short stopover in Quebec City.


ALAN STEVENSON, United States

★★★★★

I wish there was the opportunity to provide a six-star rating. Claude is at this level, if not more. His love of Quebec City was evident throughout our tour. His knowledge was over the top. He provided us with a diverse set of experiences. All six of us on the tour shared numerous post-tour comments on the OUTSTANDING experience that we had. As we were leaving the port terminal the first day, my wife overheard another guide comment that Claude was the BEST tour guide in Quebec City. Indeed, he was.( Sep 29/19)

Tour guide response: really don’t know what to say after such a complementary comment, except that it is the love of my city and its region, as well as my passion for history and most importantly the wonderful people I meet at every guided tours that animate me and motivate me to always give the best of myself. Thank you very much for taking the time to share your experience.


NELDA BRANGWIN, United States

★★★★★

This was one of the best tours ever! We didn't know what we wanted but Claude did! Because of climate marches we did a quick tour of the city and then headed out to the country. My husband, who isn't the most observant man in the world, echoed the same feeling I did. If we could speak French and didn't mind a cold winter, the villages we visited were a place we would love to live in. Even though it wasn't Three Pines of the books by Louise Penny, I got the same feeling of a comfortable caring place. (Sep 27/19)

Tour guide response: Summer and winter, Quebec is beautiful. Warmly dressed, a tour of the city and surrounding villages is as spectacular and enjoyable in winter as in the heart of summer. It would be a great pleasure for me to make you discover the beauties of winter in Quebec City. Thank you for your nice comment.


SANDY B. LIEBERMAN, California, USA

★★★★★

Claude is an outstanding tour guide, teacher, and gentleman. When I entered his car, he had a cooler of drinks and snacks. He is extremely knowledgeable about the past and present sights in Quebec. He told me about an outstanding restaurant in Montreal, Europea. It is an happening and expensive. It is worth every penny. Claude is a six star guide. (Sep 20, 2019)

Tour guide response : Thank you so much for your comment. You’re a 6-Star traveler too !


TOM  EBEL,  United States

★★★★★

After taking your tour I realized what a special place Quebec City is. The French culture it represents is such a small percentage of North America. You do a tremendous job of promoting its uniqueness, keep up the good work. Thanks again  (Sept  14 , 2019)


BASIL GAMSU, Israel

★★★★★

I recently arranged a tour of Quebec City by Claude B. I can only say great things about the tour. He was extremely knowledgable with a very pleasant and friendly personality. He met us at the cruise ship terminal (we disembarked 30 minutes ahead of the expected time)—he was waiting for us. He did not watch the clock-we extended from the original hours without feeling in any way under pressure. I thoroughly recommend him to anybody requiring a private guide of Quebec City. (Sept 8, 2019)

Tour guide response : Thanks ! I try to never have more than one our a day. Then, I make sure that the clock will not take the control of the day. No stress for people in vacation !


JOSEPH RUSS, United States

★★★★★

After reviewing the ToursByLocals guides (all of whom looked good), I selected Claude Beauchamp. I could not have made a better choice. First, the day of the scheduled tour was pouring rain, so he accommodated us and changed the tour to the next day which was perfect weather. Secondly, his experience from his working career was invaluable to giving us an all inclusive tour. We were never rushed and his personality was the best. My wife and I cannot say enough great things about him. Highly recommended! (Sep 14, 2019)

Tour guide response : When it’s possible to accommodate a traveler, I do it without hesitation. Quebec City and its cou ntryside are beautiful, rain or shine but it’s so much pleasant for travelers (ang for the guide !) to tour when the weather is sunny and warm. Thank you so m uch for your comment.


NORMAN BALDWIN, United States

★★★★★

Claude was a perfect tour guide. He was most knowledgeable about the area's history, geography and culture. He deserves more than 5 stars.(Sept 5, 2019)

Tour guide response : Thank you for your comment. I always try to balance information and entertainment on a guided tour. I’m glad you enjoyed it.


RONALD NOWICKI, United States

★★★★★

Wish I could add a sixth star. Claude was on-time, friendly, and extremely knowledgeable. He re-arranged the tour to better meet our needs and still found the time to assist other travelers having problems. Super guide. (Sept 13, 2019)

Tour guide response : Thanks for your apopreciation. I always try to be as flexible as possible to meet travelers’ needs or specific interest. Have a good day.


KAREN SCHEER, United States

★★★★★

We had an excellent tour of Quebec City and some of the surrounding area with Claude B. He is extremely knowledgeable about Quebec, gave us tons of information, and answered all questions. We saw all the main points in the Old City, and really got the background of it all. We went out to see the Ste-Anne-de-Beaupré Shrine, which was wonderful. We toured the Island of Orleans, with a stop at a chocolatier and a winemakers. Then to Montmorency Falls on the way back to the city. A highly enjoyable day! (Sept 10, 2019)

Tour guide response : Thank you so much for your comment. It was a great pleasure to make you discover Quebec City and area. Quebec was only A step of your long journey in Canada. I hope that your stay with us and your guided tour will remain in your memory for a long time.


EMMA GOURLEY, United States

★★★★★

Claude, gave us an amazing tour in Quebec City. He customized it for us at the minute realizing that we had already covered some of the tour the day before. He is very knowledgeable about Quebec City. Trust me you will enjoy him and his special places he takes you too. (Sept 1, 2019)

Tour guide response : It’s important to be flexible and when it’s possible to adapt the itinerary of a guided tour, I’ll do it. I’m happy you’ve enjoyed your tour. Thanks for recommending me as tour guide. 


JAMES WHITE, United States

★★★★★

Claude did an excellent job of customizing a tour for me to complement the scheduled activities of the land tour that left me a free day in Quebec City. He was pleasant , knowledgeable and informative. It was a pleasure to spend the day with him. (Aug 31, 2019)


Tour guide response : It is always a challenge to deliver a guided tour on the third day of a traveler's stay. I'm glad I took up the challenge to your satisfaction. Thank you for your testimony of appreciation.


STEVEN COCKRIEL, St-Louis, Missouri USA

★★★★★

Claude was an excellent tour guide. Fluent in English. We had a group of six people and his vehicle was clean and in good condition. He even provided umbrellas, snacks and drinks! He seamlessly adjusted our tour to deal with weather conditions and was very accommodating to our wishes. He also provided helpful information on local restaurants and even sent a list of other things we might want to do on our other days. Highly recommend this tour and this guide! (Aug 16, 2019)

Tour guide response: Thank you Steven for this review and also for recommending me as a tour guide. Know that I would also recommend you as a traveler to all my colleagues from Tours by Locals all over the world ! Please pass on my regards to your friends.


KATIE STALLINGS, New-York, USA

★★★★★

Thank you Claude! This was the most special day and it is all thanks to Claude. We had a group of 9 and he was able to secure a beautiful, well stocked van large enough for the full group. Not only were the vineyard tours stunning and delicious - we had time to sit and enjoy the Quebec City Scenery! The falls were truly spectacular and we had an amazing time. I HIGHLY recommend taking a tour with Claude, his English is amazing and we cannot thank him enough! (August 17, 2019)

Tour guide response: Hi Katie, What a wonderful day i spent with all your friends. Tghe complicity between you as really impressive and beautiful to see. I’m very happy to have participated to this « Bachelorette’s Party ». Looking forward to seeing you in a nexy future !


IVETTE AUTRIQUE , Mexico City, MEXICO

★★★★★

Claude Is a very good tour guide. He organized a tour for 47, all family members. In 8 hours, we had a great tour around Quebec and surroundings, that we really enjoy. Thank you very much Claude (July 28, 2019)

Tour guide response: Thanks Mrs Autrique for your comment. I had 8 wonderful hours with your family during your stopover to Quebec. It was the first stopover of your 7-Day cruise and I wanted that Quebec City be the highlight of your week. I’m happy to have succeeded !


STEVEN NUCKLES, USA

★★★★★

Enjoy 3 hours of New France History. Claude keeps you moving to capture the best of Quebec City. His knowledge of French & British History is extensive. On your first full day in Quebec book a tour with Claude. You will enjoy the rest of your visit with a good knowledge base and opportunity explore more of this part of Canada.(August 2, 2019)

Tour guide response: Thank you Steven for this review and also for recommending me as a tour guide. Know that I would also recommend you as a traveler to all my colleagues from Tours by Locals all over the world ! Please pass on my regards to your friends.


RONALD KOOL , USA

★★★★★

My rating for Claude is 5 Stars. His car was comfortable, impeccably clean and stocked with snacks and beverages. His enthusiasm for your beautiful city was contagious and he was an engaging and extremely knowledgeable guide. In our relatively short tour, I learned more about Quebec City with him than I would have with several days on my own. One of the best guides I have ever had!!!! Barbara W. Bettendorf IA (June 9, 2019)

Tour guide response: Thanks for your very positive feedback on my tour. I always enjoyed when travelers mention in their review that they have learned a lot during a guided tour. A city is not just streets, buildings and monuments. Behind all that, there is also a story and stories. That's what I want to share with all travelers. I'm glad you enjoyed it.


ALISON POLITZINER, USA

★★★★★

It was a delight and a great education to spend the morning walking with Claude listening to him explain the history of Quebec City and the Provence. Claude shared information about present day QC, adding to the enjoyment of our morning. Claude is an excellent guide and anyone choosing him will be in for a most interesting history lesson and engaging conversation. Thank you, Claude. (July 29, 2019)

Tour guide response : Thanks Alison and David, It’s always motivating for a tour guide when travelers ask questions and want to learn more about Quebec and its history. Your questions were relevant and interesting. What a beautiful morning I spent in your company.


BRUCE McCALL, USA

★★★★★

We spent a very enjoyable day with Claude exploring Quebec! He was very knowledgeable and was consistently able to fill our many gaps regarding Canadian history. We toured not only Quebec City but also the Ile d'Orleans, Montmorency Falls and the impressive basilica of St. Anne de Beaupre. Thanks, Claude, your enthusiasm for your lovely city was contagious and we look forward to returning some day! (July 24, 2019)

Tour guide response : It will be a real pleasure to welcom e you back to the most beajutiful city of Canada ! Tnanks for this beautiful testimony of appreciation.


MICHELLE LAIRD, USA

★★★★★

We took an 8-hour tour with Claude on July 18. We were thoroughly impressed with how professional and kind he is, as well as the comfort and convenience of his touring vehicle (stocked with a variety of snacks and ice-cold drinks). The workers at Montmorency Falls were on strike the day we took our tour but we still managed to see the Falls and Claude came up with a fantastic Plan B that included zip-lining over a waterfall. Great trip, exceptional value, fantastic tour guide !

Tour guide response : There are sometimes things over which we have no control, such as this strike at Montmorency Falls. That’s why I try to always have a Plan B in mind. The importantr thi ng for me is that the guided tour becomes the highlight of each traveler ‘s stay in Quebec City. I’m really gld you enjoyed it. Thanks so much for our comment.


EDWIN HORNER, USA

★★★★★

Claude surpasses all expectations . He was attentive, knowledgeable and extremely personable. He showed pride in his home and culture and imparted it very well. My wife and I could not have been happier with our choice. His English is very good and we would certainly use him again.(July 10, 2019)

Tour guide response : Thanks for this review. I spent a wonderful time with your wife and you. When you’ll come back to Quebec City, contact me. We’ll continue the conversation. Take care


CATHERINE GLYNN,  Canada

★★★★★

Thoroughly enjoyed our private custom tour with Claude. His knowledge of Quebec history and his incorporation of our personal interests made for a very special day. Thank you Claude! (June 4, 2019)

Tour guide response : Thanks for your review. I really appreciate. I always try to adapt a tour to specific interests or needs of travelers. It’s one of the most important advantage of a private guided tour. Because of that, all my tours are, in fact, customized, personalized tours.


LAUREL RAMER,  United States

★★★★★

Claude was an excellent guide! We had just one day in Quebec City, and Claude helped us make the most of it. He gave us time to see everything we wanted and was so knowledgeable on the rich history. Claude is a delight and made us feel very welcomed. Thank you Claude! (May 31, 2019)

Tour guide response : It was a privilege for me to share with you the last day of your honeymoon. What's better than Quebec City as a wedding gift ? Best wishes for a happy life together! 


MARILYN AND STEVE MANESS, Blythewood, South Carolina

★★★★★

Merci beaucoup Claude, We wish to express our gratitude for the magnifique GRAND TOUR of Quebec City ! You are the GOODWILL AMBASSADOR for Quebec !! Steve and I waited 45 years to visit your fair city for our honermoon 1 You made it worth the wait as we spent a delightful day together ! Your tour was impeccable and we wuld HIGHY RECOMMEND IT ! It was on my bucklet list !! We appreciate your thoughtfulness and generosity along the way...chocolates..etc. We wish you a SUNSATIONAL SUMMER 2019 ! (June 3, 2019)

Tour guide response:Hello Marilyn and Steve, The postman has left something precious for me in my mailbox this morning: a really warm testimonial of appreciation from you. I deeply touched by your kindness. Thank you very much for taking the time to write this beautiful message. I wish you many more years of happiness together and health to enjoy for a long time the beautiful moments of life.


JARED HAMMOND, United States

★★★★★

Had an amazing day. We were able to see much of the city and learn as we went. He was well prepared and knew many facts from memory. Wonderful day, we would do it again. (June 13, 2019)

Tour guide response: This 8-Hour All Inclusive tour is a great way to explore the historic district, sometimes off the beaten path, as well as the attractions and sites of the area without being jostled by the clock. I had a great day with you. I’d do it again with you anytime !!!


ELISABETH KEARNEY, Foxborough, Massachusetts

★★★★★

Claude was knowledgable, friendly and courteous. His tour of Quebec was excellent. He took pride in showing us his city and was able to answer all of our questions and some questions we didn't even think of. He filled every minute and took us places that no other tour would have done. If we could give him 10 stars we would have. I highly recommend Claude to anyone who may visit Quebec. He made us want to go back for more and hope to do so soon.(May 19, 2019)

Tour guide response:Thank you so much for this so positive comment. You know, cruise ship stops in Quebec City are often very short. We must therefore make the most of each minute to discover the treasures of our beautiful region. I want that for every cruise passenger, the stopover to Quebec be the highlight of their cruise and gives them the taste to come back to visit us. It was a great privilege meeting Michael, Mike and you.

 

JAMES STORK, Boston, Massachusetts

★★★★★

«A great guide! He has lots of knowledge and does the little things that make your tour unique. If he were a restaurant, I would give him a 3 star Michelin rating!» (May, 17, 2019)

Tour guide response: Wow ! What a great evaluation. The special and unexpected attentions enhance the quality of a tourist experience. I am very happy that you have noticed and especially appreciated them. And, when we know that no Canadian restaurant has ever succeeded to obtain a 3-Star rating from Michelin, there is something to be proud of. Thanks James and Ron. You were 5-Star travelers !


JULIE  SEYMOUR, Chicago, Illinois

★★★★★

« Today we spent all day with Claude as a family of 7 that included one small child. Claude was excellent, helpful, and a top of the line guide. He delivered what we expected and more. So I would highly recommend him for anyone looking for a guided tour within Quebec area. »(March,25/19)  


MARTIN CUADRA, Atlanta, Georgia

 ★★★★★

Hi Quebec Private Tours,

Here is my rating and comments for the service received on March 26 and 27: 5 Stars. EXCELLENT. (March 26 and 27/19)


Tour guide response: Thanks Martin. I really had a lot of fun with your whole family. I wanted you to discover the main attractions of Quebec City and the region and to makeyou live  an exceptional winter experience, including dog sledding, sleigh ride and traditionl sugar shack on the Island of Orleans. I’m glag you’ve enjoyed it !


TIFFANI and MONTY HEINEN, Eunice, Louisiana

★★★★★ 

" Hi Quebec Private Tours, Here is my comments for the service received on Friday, March 8, 2019 at 8:00 : Excellent ! Fabulous !!! Perfect day !! Everything was taken care of, and adjustments were made for our interests and comfort!! " (March 2/19)